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A store closing sign for May 25 is posted outside of a Starbucks store, Friday, May 25, 2018, in Chicago. Starbucks will close more than 8,000 stores nationwide on Tuesday to conduct anti-bias training, the next of many steps the company is taking to try to restore its tarnished diversity-friendly image. (AP Photo/Kiichiro Sato)
A store closing sign for May 25 is posted outside of a Starbucks store, Friday, May 25, 2018, in Chicago. Starbucks will close more than 8,000 stores nationwide on Tuesday to conduct anti-bias training, the next of many steps the company is taking to try to restore its tarnished diversity-friendly image. (AP Photo/Kiichiro Sato)

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    Howard Schultz: Bias training a long-term plan

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Howard Schultz: Bias training a long-term plan

Starbucks Chairman Howard Schultz tells CNN's Poppy Harlow that the company's afternoon of racial bias training is the beginning of a long-term strategy.

Howard Schultz: Bias training a long-term plan

Starbucks Chairman Howard Schultz tells CNN's Poppy Harlow that the company's afternoon of racial bias training is the beginning of a long-term strategy.