President Joe Biden spoke by phone to the family of Tyre Nichols Friday afternoon, the White House confirmed.
Washington Post reporter Emily Davies posted a video on Twitter of the exchange between the president and Nichols' parents, who were sitting with attorney Ben Crump.
In the short video of what the reporter says was a 10-minute call, Biden can be heard talking about his own family tragedies as Crump holds the phone up to Nichols' mother, RowVaughn Wells.
The call with Biden came hours before the expected release of video from Nichols' arrest. The family held a news conference in Memphis, Tennessee, earlier Friday.
In a statement, the White House said Biden called the family to "express his and Dr. Biden's condolences" and praise the family for their "courage and strength."
Biden's phone call was "very personal," according to outgoing White House chief of staff Ron Klain.
"The president wanted to reach out to Tyre's family as a parent, as someone who's lost a child himself, and express his condolences, express his determination to continue to work on the issue of police reform. But mostly to connect with Mrs. Wells and other members of the family on a personal level. He did have a very personal phone call with them this afternoon," Klain said on MSNBC.
Klain also emphasized the importance of peaceful protest.
"I hope people will honor what Mrs. Wells has requested — that people be outraged about this, that people demand accountability and reform but that they do so peacefully," Klain said.