While Austin resident Jenn Studebaker’s home has had power recently restored, her family doesn’t have water.
The family slept around their fireplace all week, first using chairs and bookshelves to burn to keep themselves warm, she told CNN’s Omar Jimenez.
As they realized the power wasn’t going to come back on any time soon, they dragged home pallets from the back of a store and started scavenging for wood.
Studebaker said they emptied out cans of green beans for water and now they are melting snow in their bathtub to drink and fill up their toilet.
They also waited in line for five hours to buy basics, she said.
“We’re exhausted, honestly,” she said.
Austin remains under a boil water notice and is telling residents to "conserve water as much as possible."