A computer outage on the final day of voter registration in Virginia has taken down the online registration system statewide.
Visitors to the state’s citizens portal website are met with this message: “Due to a network outage the Citizen Portal is temporarily unavailable.”
The site is used for first-time registrations as well as registration updates. It also allows Virginians to apply for an absentee ballot and see the location of their in-person polling place.
Tuesday is the deadline for new voters to register.
Elections department spokeswoman Andrea Gaines did not have an ETA on when it would be fixed but said work to restore the service is underway.
“This morning the Department of Elections was alerted by the Virginia Information Technology Agency that a fiber cut near Rt. 10 in Chester near the Commonwealth Enterprise Solutions Center (CESC) was impacting data circuits and virtual private network (VPN) connectivity for multiple Commonwealth agencies,” Gaines said in a statement. This has affected the Department’s citizen portal along with local registrar’s offices across the Commonwealth.”
The elections department also allows registration through a paper form that can be mailed in, and must be postmarked today.