Iowa's Democratic Party is troubleshooting "multiple" reports of technical trouble with a mobile app designed to transmit vote totals from precincts to state headquarters, a party spokesperson tells CNN.
Iowa Democratic Party Communications Director Mandy McClure tells CNN that, from the beginning, party officials have been prepared to deal with issues of human error and poor cell service as they arise. The app is not the only option to forward precinct vote totals.
"The IDP is working with any precinct chairs who want to use the optional tabulation application to make sure they are comfortable with it," McClure said. "We've always been aware that many precinct chairs prefer to call in results via a secure hotline, and have systems in place so they can do so."
Linda Nelson, a chairperson for the Pottawattamie County’s Democratic party, posted a call for help on Facebook:
"I still cannot get my caucus app to work. I get to the point of adding my precinct PIN from the math worksheet, I continue to get the error message. What am I doing wrong?"
While precinct totals may be transmitted with the mobile app, the party is using presidential preference cards for each voter to create a paper backup system for tonight’s caucuses.
The state Democratic party organization oversees tonight's contest.