(CNN)One evening, Robin DiAngelo became a nice racist.
DiAngelo, author of "White Fragility," remembers the precise moment it happened. A friend invited her to join a few friends of hers for dinner. When DiAngelo arrived at the restaurant, she was excited to see that the couple waiting for them at the table was Black.
DiAngelo was a college student who had no Black friends and had rarely spent any time around Black people. But she saw herself as a proud progressive and a feminist. She proceeded to tell the Black couple how racist her family was and spent the entire evening recounting every uncensored racist joke, story, and comment she could remember them making, despite her dinner companions' growing discomfort.
She didn't know it at the time, but DiAngelo was doing something she now calls "credentialing" -- a conversational tactic White progressives sometimes use to show Black people they are not racist. Well-meaning White liberals do this by casually dropping into conversations such comments as, "My grandchildren are biracial," or "I don't see color," or "My best friend is Black."
DiAngelo thought at the time that her progressive credentials preempted any suggestion that she could be racist.
"I thought what I was doing was showing that I recognized how racist these things were, and I would never do them," she says now. "I was a nice White progressive, but what I was actually doing was both objectifying that couple by bringing the conversation to race immediately in a way I would never have if they were White and then subjecting them to all those racist comments and jokes all night long."
If you're a White person who is now rewinding every conversation you've had with a person of color to see if you flashed your "I am not a racist" credentials, then you might understand the power of DiAngelo's hard-hitting new book, "Nice Racism: How Progressive White People Perpetuate Racial Harm." In it DiAngelo delivers a systematic takedown of what she calls "well-meaning Whiteness" -- how well-intentioned White people unwittingly reinforce racism.
DiAngelo deploys many of the same skills that made "White Fragility," which topped the bestseller lists last summer as the nation grappled with the fallout from George Floyd's murder, an anti-racist classic. She has a gift for taking abstract racial issues and explaining them in accessible terms through concrete examples and colorful phrases.
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"Nice Racism" is built around a startling claim: White progressives can cause the most daily harm to people of color.
"We are the ones -- with a smile on our faces -- who undermine Black people daily in ways both harder to identify and easier to deny," she writes. "To the degree that we see ourselves as "not racist," we are going to be very defensive about any suggestion to the contrary. We will see no further action needed because we see ourselves as outside the problem."
DiAngelo, an affiliate associate professor of education at the University of Washington in Seattle, makes other provocative claims throughout the book. She explores how a culture of "niceness" protects racism, how White progressives try to "out-woke" one another and why anti-racist education can sometimes create more "efficient "racists.
There is arguably no contemporary author who is as skilled at dissecting the strategies White people employ in casual social interactions to deflect or justify racism. Yet some of the most moving passages of the book are when DiAngelo gets personal. She talks about the impact of growing up poor, takes on her critics and explains why she believes it's okay for her to generalize about all White people.
CNN recently talked to DiAngelo about her new book, the recent furor over critical race theory and how her life has changed since the huge success of "White Fragility." The conversation was edited for clarity and brevity.
How do you define nice racism?
In order to understand nice racism, you have to have a basic understanding of systemic racism. You have to understand that racism is a system infused across society, and that means that there are going to be extreme forms that are explicit that we all recognize. And there are going to be more subtle forms. Nice racism is the more subtle action on that continuum. It's the form of racism that well-meaning progressive White people, who believe in racial justice and do not deny that systemic racism exists, inadvertently enact.
Can you give us an example?
One is this urgency we feel to establish that we're not racist. And the irony here is that if we understand systemic racism, we understand that it's inevitable that we've been shaped by that system and that, of course, we've internalized racist ideology. And of course, we act on that most often without awareness. But it's hard to let go of this idea of racism as an either/or proposition here -- you're either racist or you're not. And if you're racist, you're bad, and if you're not a racist, you're good. And so, we feel this need to let people of color know that we're not, quote-unquote, racist.
There are some critics who say we don't need more workshops about helping White people face their racism. We need justice, such as voting rights, political change, and Robin should talk more about that. However, you say in your book that organizing for systemic change begins with relationships. Can you elaborate on that?
Well, think about Stacey Abrams, who's a very current example of the power of organizing, and how did she, and the people who work with her, organize the voters in Georgia? They went door-to-door. They connected with voters. They built relationships. They saw each others humanity, and they listened and heard one another. The outcome was at a systemic level, but it started with the interpersonal. I don't see that they can be separated. Institutions are not people, but people make up institutions. And the collective biases of those people are translated into policies and practices that affect indiv