These mental health crises ended in fatal police encounters. Now, some communities are trying a new approach

Updated 5:05 AM ET, Sat October 10, 2020

(CNN)When Miles Hall's hallucinations and erratic behavior returned, his mother did what she had always done: She gave police a heads up.

The next day, June 2, 2019, Walnut Creek, California, police responded to multiple 911 calls about Hall, 23, who was having a mental health epis