CNN  — 

A group of first responders in Washington state, a scientist in California, a woman at an assisted living facility in Florida – all worried because they believe they might have novel coronavirus but say they can’t get tested.

They and many others tell CNN they’re suffering symptoms associated with what’s officially known as Covid-19, and are worried they may have come into contact with someone who has the virus. They are angry and frustrated after trying to get tested, only to be turned away. Their stories came into CNN’s tip line even as Vice President Mike Pence on Thursday told CNN’s morning show, “New Day,” that anyone with a doctor’s order could get tested.

“There’s no barrier …” Pence said. “Make no mistake about it, we’re making steady progress.”

Anxiety and confusion over the availability and criteria for testing were dominant themes Thursday as the nation continued to grapple with the pandemic.

A primary care doctor in Massachusetts said Pence’s assertion that anyone with doctor’s orders for testing can get it is “totally false.”

Doctor describes “insanity” of coronavirus testing

Aside from critically ill patients who are hospitalized, the physician said the Massachusetts Department of Public Health is only approving testing for people who have been exposed to someone who has already tested positive or who has traveled to one of the five heavily impacted countries outside the US in the past 14 days, which mirrors CDC guidelines.