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(CNN) —  

Alabama investigators are looking into the hot car death of an 11-month-old boy after he and his twin sister were left for hours in a vehicle at a car dealership Friday, police said.

Emergency responders went to Sunny King Honda around 11:54 a.m. after receiving a 911 call of two infants inside a vehicle, Oxford Police Chief Bill Partridge said.

Their father, who works for the dealership, had taken the twins out of the backseat of his personal car by the time officers arrived, the chief said. The 11-month-olds were still in their carseats.

Both were transported to the Regional Medical Center emergency room, where the boy passed away. His twin sister is doing well, Partridge said.

Calhoun County Coroner Pat Brown told CNN affiliate WIAT that the twins were in the car from about 8:30 a.m. to 11:45 a.m.

“All indications seem that this is a tragic accident,” Calhoun County Coroner Pat Brown told the station. “No one can fathom the way this family feels, and I especially want to make sure that people are sympathetic to this family and that they get all the facts before they pass judgment.”

“The Sunny King Automotive Group family is hurting,” the dealership said in a statement, CNN affiliate WBRC reported. “We request your thoughts and prayers for our employee and his family and the Sunny King Automotive Group family.”

CNN has reached out to the coroner’s office.

The car dealership told CNN to call back on Monday when reached for comment. But in a brief statement provided to CNN affiliate WBRC, management said the dealership “family is hurting.”

“We request your thoughts and prayers for our employee and his family and the Sunny King Automotive Group family.”

“Keep the first responders and the families in your prayer and we are certainly continuing the investigation to find out what lead up to this occurrence,” Chief Partridge said.

Police did not identify the infants.

According to the National Weather Service the temperature at the Anniston Airport – 5 miles away – rose from the high 70s at about 9 a.m. into the high 80s two hours later. It was 91 degrees when the children were found, the chief said.

Oxford is in eastern Alabama along Interstate 20. It has about 21,000 residents, according to the US Census Bureau.

CNN’s Steve Almasy contributed to this report.