Lead Tom Foreman Boeing DNT Live Jake Tapper_00014221.jpg
Lead Tom Foreman Boeing DNT Live Jake Tapper_00014221.jpg
Now playing
02:46
Audio reveals pilots confronted Boeing months before second deadly crash
Now playing
03:43
Boeing never tested the failure of critical sensor
A Boeing 777X model is displayed at the Airshow China 2018 in Zhuhai in southern China's Guangdong province on November 7, 2018. (Photo by WANG Zhao / AFP)        (Photo credit should read WANG ZHAO/AFP/Getty Images)
WANG ZHAO/AFP/Getty Images
A Boeing 777X model is displayed at the Airshow China 2018 in Zhuhai in southern China's Guangdong province on November 7, 2018. (Photo by WANG Zhao / AFP) (Photo credit should read WANG ZHAO/AFP/Getty Images)
Now playing
02:24
Boeing's reputation on the line after 737 Max 8 crashes
VICTORVILLE, CA - MARCH 27:  A number of Southwest Airlines Boeing 737 MAX aircraft are parked at Southern California Logistics Airport on March 27, 2019 in Victorville, California. Southwest Airlines is waiting out a global grounding of MAX 8 and MAX 9 aircraft at the airport.  (Photo by Mario Tama/Getty Images)
Mario Tama/Getty Images
VICTORVILLE, CA - MARCH 27: A number of Southwest Airlines Boeing 737 MAX aircraft are parked at Southern California Logistics Airport on March 27, 2019 in Victorville, California. Southwest Airlines is waiting out a global grounding of MAX 8 and MAX 9 aircraft at the airport. (Photo by Mario Tama/Getty Images)
Now playing
02:33
More bad news for Boeing
RENTON, WA - MARCH 11: The Boeing 737-8 is pictured on a mural on the side of the Boeing Renton Factory on March 11, 2019 in Renton, Washington. Two of the aerospace company's newest model airliners have crashed in less than six months. (Photo by Stephen Brashear/Getty Images)
Stephen Brashear/Getty Images North America/Getty Images
RENTON, WA - MARCH 11: The Boeing 737-8 is pictured on a mural on the side of the Boeing Renton Factory on March 11, 2019 in Renton, Washington. Two of the aerospace company's newest model airliners have crashed in less than six months. (Photo by Stephen Brashear/Getty Images)
Now playing
02:59
Source: Pilots trained on Boeing 737 Max in 2.5-hour course
People stand near collected debris at the crash site of Ethiopia Airlines near Bishoftu, a town some 60 kilometres southeast of Addis Ababa, Ethiopia, on March 11, 2019. - An Ethiopian Airlines Boeing 737 crashed on March 10 morning en route from Addis Ababa to Nairobi with 149 passengers and eight crew believed to be on board, Ethiopian Airlines said. (Photo by Michael TEWELDE / AFP)        (Photo credit should read MICHAEL TEWELDE/AFP/Getty Images)
MICHAEL TEWELDE/AFP/Getty Images
People stand near collected debris at the crash site of Ethiopia Airlines near Bishoftu, a town some 60 kilometres southeast of Addis Ababa, Ethiopia, on March 11, 2019. - An Ethiopian Airlines Boeing 737 crashed on March 10 morning en route from Addis Ababa to Nairobi with 149 passengers and eight crew believed to be on board, Ethiopian Airlines said. (Photo by Michael TEWELDE / AFP) (Photo credit should read MICHAEL TEWELDE/AFP/Getty Images)
Now playing
02:38
CNN reporter: Crash report a blow for Boeing
People walk past a part of the wreckage at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town of Bishoftu, southeast of Addis Ababa, Ethiopia March 10, 2019. REUTERS/Tiksa Negeri
TIKSA NEGERI/REUTERS
People walk past a part of the wreckage at the scene of the Ethiopian Airlines Flight ET 302 plane crash, near the town of Bishoftu, southeast of Addis Ababa, Ethiopia March 10, 2019. REUTERS/Tiksa Negeri
Now playing
02:55
Everything we know about the Ethiopian plane crash
Boeing 737 Max simulator flight
CNN
Boeing 737 Max simulator flight
Now playing
02:45
Inside the training simulator for Boeing 737 Max 8 plane
Now playing
01:39
Trump: Boeing 737 Max 8 and 9 aircraft grounded
RENTON, WA - MARCH 14: Boeing 737 MAX airplanes, including the 737 MAX 9 test plane (L), are seen at Renton Municipal Airport, on March 14, 2019 in Renton, Washington. The 737 MAX, Boeing's newest model, has been been grounded by aviation authorities throughout the world after the crash of an Ethiopian Airlines 737 MAX 8 on March 10.  (Photo by Stephen Brashear/Getty Images)
Stephen Brashear/Getty Images North America/Getty Images
RENTON, WA - MARCH 14: Boeing 737 MAX airplanes, including the 737 MAX 9 test plane (L), are seen at Renton Municipal Airport, on March 14, 2019 in Renton, Washington. The 737 MAX, Boeing's newest model, has been been grounded by aviation authorities throughout the world after the crash of an Ethiopian Airlines 737 MAX 8 on March 10. (Photo by Stephen Brashear/Getty Images)
Now playing
01:55
Report: Pilots raced for manuals as plane went down
A grounded Lion Air Boeing Co. 737 Max 8 aircraft sits on the tarmac at terminal 1 of Soekarno-Hatta International Airport in Cenkareng, Indonesia, on Tuesday, March 15, 2019. Sundays loss of an Ethiopian Airlines Boeing 737, in which 157 people died, bore similarities to the Oct. 29 crash of another Boeing 737 Max plane, operated by Indonesias Lion Air, stoking concern that a feature meant to make the upgraded Max safer than earlier planes has actually made it harder to fly. Photographer: Dimas Ardian/Bloomberg via Getty Images
Dimas Ardian/Getty Images
A grounded Lion Air Boeing Co. 737 Max 8 aircraft sits on the tarmac at terminal 1 of Soekarno-Hatta International Airport in Cenkareng, Indonesia, on Tuesday, March 15, 2019. Sundays loss of an Ethiopian Airlines Boeing 737, in which 157 people died, bore similarities to the Oct. 29 crash of another Boeing 737 Max plane, operated by Indonesias Lion Air, stoking concern that a feature meant to make the upgraded Max safer than earlier planes has actually made it harder to fly. Photographer: Dimas Ardian/Bloomberg via Getty Images
Now playing
01:54
Report: Off-duty pilot saved Lion Air flight day before crash
Rescuers work at the scene of an Ethiopian Airlines flight crash near Bishoftu, or Debre Zeit, south of Addis Ababa,  Ethiopia, Monday, March 11, 2019. A spokesman says Ethiopian Airlines has grounded all its Boeing 737 Max 8 aircraft as a safety precaution, following the crash of one of its planes in which 157 people were killed. (AP Photo/Mulugeta Ayene)
Mulugeta Ayene/AP
Rescuers work at the scene of an Ethiopian Airlines flight crash near Bishoftu, or Debre Zeit, south of Addis Ababa, Ethiopia, Monday, March 11, 2019. A spokesman says Ethiopian Airlines has grounded all its Boeing 737 Max 8 aircraft as a safety precaution, following the crash of one of its planes in which 157 people were killed. (AP Photo/Mulugeta Ayene)
Now playing
01:51
Authorities: Similarities between Ethiopian, Lion Air crashes
CNN Indonesia
Now playing
02:58
Lion Air flight dove over 24 times before crash
New York CNN —  

The Boeing 737 Max crisis has become a “defining moment” for the company, according to CEO Dennis Muilenburg. But he’s confident it hasn’t hurt Boeing’s long-term growth prospects.

Speaking at a New York analyst conference hosted by AB Bernstein Wednesday, Muilenburg said the company is laser-focused on getting the 737 Max back in the air, although he wouldn’t give a timeline for when he thought that could happen. He also didn’t comment on the overall cost to the company, but said he is convinced the plane will be safe once it returns to service.

“Public confidence has been hurt, and we have work to do to earn and re-earn the trust of the flying public,” he said. “We’re going to do everything we can to make sure… the Max is safe to fly.”

The 737 Max was grounded worldwide after a fatal crash of an Ethiopian Airlines jet in March, which followed a fatal crash of a Lion Air jet in Indonesia in October. Crash investigators have focused on an automatic safety feature on the jet as a possible contributor to the crashes.

Muilenburg said Boeing (BA) will work with airlines on different forms of compensation for the grounding and the halt in new deliveries. He said some of that compensation could be in supplying services or future purchases at reduced cost.

“There are a number of different ways we can address this issue,” he said. “In some cases cash may be part of the solution.”

The US Federal Aviation Administration is currently reviewing a software fix Boeing has completed for the aircraft. Muilenburg said he hopes that aviation authorities around the world will follow the FAA’s lead, once it certifies the plane is safe to fly. But he said he understood that some aviation regulators in other countries may keep the plane grounded.

Both Boeing and the FAA have come under intense scrutiny over the certification process for the 737 Max since the March crash. Muilenburg maintained Wednesday the certification was done properly. He said he is confident the FAA’s process, which allows manufactures such as Boeing to self-certify parts of new aircrafts, is the best system. But he said Boeing is open to any changes in that process suggested by the various ongoing reviews.

He also said Boeing has had a “seat at the table” in the ongoing trade negotiations between the United States and China. Boeing is by far the largest single US exporter and China is a key growth market for its products, but he said he’s confident that Boeing will not be caught up in the trade war.

“Clearly there are challenges right now getting to the finish line on a deal,” Muilenburg said. “We also see in both countries a real desire for a trade solution.”

The CEO on Wednesday also appeared on CBS Evening News, where he publicly apologized to the victims of the 737 Max crashes. Muilenburg also said he had no plans to resign.

“It’s important that I continue to lead the company and the fact that lives depend on the work we do, whether it’s people flying on our commercial airplanes or military men and women around the world who use our defense products, that is a worthy mission,” he said.