Alpharetta Police Department
Now playing
01:04
Video shows officer curse at, restrain grandmother
Now playing
03:44
Do the 1990s hold the key to sustainable websites?
Now playing
01:10
Watch SpaceX land its Mars rocket prototype for the first time
Now playing
05:52
The climate crisis is taking these farmers' most valuable resource
U.S. President Donald Trump works on his phone during a roundtable at the State Dining Room of the White House June 18, 2020 in Washington, DC. President Trump held a roundtable discussion with Governors and small business owners on the reopening of American's small business. (Photo by Alex Wong/Getty Images)
Alex Wong/Getty Images
U.S. President Donald Trump works on his phone during a roundtable at the State Dining Room of the White House June 18, 2020 in Washington, DC. President Trump held a roundtable discussion with Governors and small business owners on the reopening of American's small business. (Photo by Alex Wong/Getty Images)
Now playing
02:37
Facebook Oversight Board: Indefinite suspension of Trump's account is 'not appropriate'
Now playing
03:41
How technology at NASA helps guide Biden on climate
Now playing
01:42
A vaccine without needles? It's on the way
SAN FRANCISCO, CA - FEBRUARY 06:  Host Conan O'Brien speaks onstage during the 5th Annual NFL Honors at Bill Graham Civic Auditorium on February 6, 2016 in San Francisco, California.  (Photo by Tim Mosenfelder/Getty Images)
Tim Mosenfelder/Getty Images
SAN FRANCISCO, CA - FEBRUARY 06: Host Conan O'Brien speaks onstage during the 5th Annual NFL Honors at Bill Graham Civic Auditorium on February 6, 2016 in San Francisco, California. (Photo by Tim Mosenfelder/Getty Images)
Now playing
01:48
Conan announces his last show after 30 years in late night
Drew Angerer/Getty Images
Now playing
03:14
Will Trump be allowed back on Facebook? This board will decide
CNN
Now playing
05:16
WTF is a SPAC?
Now playing
01:51
A shortage of tanker truck drivers could cause stations to run out of gas
CEO at Verizon Media K. Guru Gowrappan appears at the 2019 Verizon Media NewFront on April 30, 2019 in New York City.
Noam Galai/Getty Images for Verizon Media
CEO at Verizon Media K. Guru Gowrappan appears at the 2019 Verizon Media NewFront on April 30, 2019 in New York City.
Now playing
02:47
Verizon sells off Yahoo and AOL
Warren Buffett, CEO of Berkshire Hathaway, attends the 2019 annual shareholders meeting in Omaha, Nebraska, May 3, 2019. (Photo by Johannes EISELE / AFP)        (Photo credit should read JOHANNES EISELE/AFP via Getty Images)
Johannes Eisele/AFP/Getty Images
Warren Buffett, CEO of Berkshire Hathaway, attends the 2019 annual shareholders meeting in Omaha, Nebraska, May 3, 2019. (Photo by Johannes EISELE / AFP) (Photo credit should read JOHANNES EISELE/AFP via Getty Images)
Now playing
02:40
Warren Buffett warns on US inflation
Now playing
01:00
Astronauts splash down after record-setting mission
ATLANTA - APRIL 30:  A Boeing 757 with a new Delta Airlines logo sits on the tarmac following the company's emergence from bankruptcy at Hartsfield Jackson International Airport April 30,2007 in Atlanta, Georgia. The 757 sports new branding that will appear on more than 900 planes, at airports and on advertising.  (Photo by Barry Williams/Getty Images) 757
Barry Williams/Getty Images North America/Getty Images
ATLANTA - APRIL 30: A Boeing 757 with a new Delta Airlines logo sits on the tarmac following the company's emergence from bankruptcy at Hartsfield Jackson International Airport April 30,2007 in Atlanta, Georgia. The 757 sports new branding that will appear on more than 900 planes, at airports and on advertising. (Photo by Barry Williams/Getty Images) 757
Now playing
02:28
Why Delta airlines is resuming selling middle seats
Now playing
02:50
Grocery chain says 'hero pay' forcing them to close stores
(CNN) —  

A suburban Atlanta police officer resigned after his department said he used foul language and inappropriate tactics during the arrest of a 65-year-old grandmother during a traffic stop, recorded on a police dashboard camera.

Alpharetta Officer James Legg had been called in as backup during a May 4 traffic stop because the Lyft driver would not sign a ticket and refused another officer’s order to get out of her car, officials said.

In a letter to Alpharetta Public Safety Director John Robison released Friday, Legg said he felt he behaved appropriately and followed his training.

“I judged her actions to be passive resistance and used very limited force to end a multiple minute encounter with the suspect,” he said. “Maybe I should not have used profanity, but its immediate effectiveness is not questionable and I do believe I acted reasonably under the circumstances.”

Dashcam video showed Legg pointing at the driver and shouting, “You’re not in charge. Shut the f—- up and get out of the car.”

When the woman got out of the car, Legg yanked her arm. She was screaming as officers put her hands behind her back and handcuffed her.

Earlier, Robison had posted a video on the department’s Facebook page saying that he had launched an internal affairs investigation.

The official did not name Legg in the post, but said the officer “interjected himself into the situation using language and tactics that were inappropriate, even inflammatory.”

Legg had been suspended, pending the investigation, but said he did not think he would be treated fairly.

“I do not feel I will get a fair internal affairs investigation from you due to the comments you made on Facebook prior to interviewing any of the other officers, or even me,” he wrote to Robison. “Rather than let an independent agency or officer review my performance, you have all but issued a statement finding my actions unworthy, unreasonable, and in violation of policy.”

CNN was attempting to contact the former officer.

Police said the situation began when another officer pulled the woman over because she had drifted out of her lane during a turn. He said she nearly caused an accident. The driver would not sign the ticket and said she wanted to speak to a supervisor. On camera, she can be heard refusing to exit the vehicle, or sign the ticket, until a supervisor could arrive on scene.

That officer reached into the car to open the door and repeatedly told her to step out of the car.

Police said that the woman tried to close the car door and hit the officer.

He then reached into the car to pull her out of the vehicle and told her she was under arrest for disorderly conduct.

The woman screamed, “This is a violation of my rights” and later said, “If you break my arm, we will have a problem.

When backup arrived, a second officer tried to help pull her out of the vehicle.

Neither of these officers have been identified.

In the video, Legg started shouting at the woman just after she agreed to get out of the car. In his letter, Legg said he stepped in because other officers were unable to complete the arrest and his language got the woman out of the car.

CNN has not been able to contact the woman, but affiliate WSB identifies her as Rose Campbell, a 65-year-old grandmother.

“I’m going to be honest with you I felt violated,” Campbell told WSB. “I felt not only that my space had been violated, but that he was not respecting me.”

Campbell’s attorney, Mutepe Akemon, said his client pleaded guilty to disorderly conduct. But Akemon said he will work to get that charge dropped.

An allegation of improper lane change was dismissed, Akemon said.

Campbell was carrying a passenger at the time of the incident.

Lyft said the way Campbell was treated was unacceptable. “What happened to Ms. Campbell occurs all too often to black Americans who are frequent victims of racial profiling,” spokesperson Alexandra LaManna said.

Robison said that he would continue to investigate the incident and has asked the Georgia Bureau of Investigation to conduct a separate, independent probe.

CNN’s Tina Burnside contributed to this report.