An EasyJet passenger was punched by a member of the ground staff at Nice airport in France on Saturday, July 29.
COURTESY ARABELLA ARKWRIGHT
An EasyJet passenger was punched by a member of the ground staff at Nice airport in France on Saturday, July 29.
Now playing
01:28
Airport worker punches EasyJet passenger
CNN
Now playing
02:12
'Too dangerous to do anymore': Sacha Baron Cohen on Borat
John Avlon 0413 Wallace
CNN
John Avlon 0413 Wallace
Now playing
03:31
Avlon compares Tucker Carlson's comments to George Wallace
screengrab hong kong oscars
IMDB / Field of Vision
screengrab hong kong oscars
Now playing
02:50
Hong Kong won't air Oscars for the first time since 1968
Now playing
01:27
See the first community of 3D-printed homes
Now playing
05:18
Anderson Cooper explains how he overcomes being shy
Burlington, MA Headquarters
Nuance
Burlington, MA Headquarters
Now playing
01:34
Microsoft to buy AI company Nuance
Now playing
02:50
Sleep doctor tells Anderson Cooper how long a power nap should be
WASHINGTON, DC - DECEMBER 01: Chairman of the Federal Reserve Jerome Powell testifies during a Senate Banking Committee hearing about the quarterly CARES Act report on Capitol Hill December 1, 2020 in Washington, DC.  Treasury Secretary Steven Mnuchin also testified at the hearing. (Photo by Susan Walsh-Pool/Getty Images)
Susan Walsh/Pool/Getty Images
WASHINGTON, DC - DECEMBER 01: Chairman of the Federal Reserve Jerome Powell testifies during a Senate Banking Committee hearing about the quarterly CARES Act report on Capitol Hill December 1, 2020 in Washington, DC. Treasury Secretary Steven Mnuchin also testified at the hearing. (Photo by Susan Walsh-Pool/Getty Images)
Now playing
02:06
Fed chief: The economy is about to grow more quickly
Christopher Hamilton
Now playing
01:01
Volcanologist shares what he prefers to cook on lava flows
"Saturday Night Live" / NBC
Now playing
01:47
'SNL' sees Minnesota news anchors take on the Derek Chauvin trial
Now playing
02:23
Pubs in England reopen after months of lockdown
DORAL, FLORIDA - AUGUST 27:  A Trump National Doral sign is seen at the golf resort owned by U.S. President Donald Trump's company on August 27, 2019 in Doral, Florida. President Trump said the United States may host the next G7 gathering at the golf resort. (Photo by Joe Raedle/Getty Images)
Joe Raedle/Getty Images
DORAL, FLORIDA - AUGUST 27: A Trump National Doral sign is seen at the golf resort owned by U.S. President Donald Trump's company on August 27, 2019 in Doral, Florida. President Trump said the United States may host the next G7 gathering at the golf resort. (Photo by Joe Raedle/Getty Images)
Now playing
03:46
'That is obviously false': CNN reporter on Trump supporter's attempt to rewrite history
Now playing
03:35
Why CrossFit CEO wants gyms included in infrastructure bill
Now playing
03:25
Camerota gives advice to Blackwell before they start new anchor roles
Fox News/Twitter
Now playing
01:33
ADL wants Fox News to fire Tucker Carlson over racist comments
(CNN) —  

Europe’s budget airline EasyJet flew into a storm Sunday after it emerged a member of the ground staff at Nice airport in France had punched one of its passengers in the face while he was holding a baby.

The victim was due to travel on EasyJet flight 2122 from Nice to Luton airport outside London on Saturday. The flight was delayed for a grueling 11 hours. EasyJet says the airport employee does not work for the airline.

“It was awful the whole thing. I just can’t believe people can behave like that,” said fellow passenger Arabella Arkwright, 49, who photographed the altercation.

She told CNN it was her husband who restrained the attacker while they waited for police to arrive. The man was taken away, infant in arms, but was later let back on the flight in time for its eventual takeoff. Arkwright said he had a mark from the punch on his face.

“We had a serious problem with someone of staff from our subcontractor Samsic,” Jean-François Guitard, a director at Nice airport told CNN.

He said the passenger had complained about the EasyJet delay to a Samsic employee. Unable to answer the passenger’s questions, the employee suddenly lashed out with a punch.

Guitard said that the airport had been in contact with Samsic, which told them the employee had been suspended. “Clearly it is a misconduct situation. We apologize strongly about this situation regarding this passenger. There is no reason for a staff member to fight a passenger,” Guitard said.

“EasyJet is very concerned to see this picture and can confirm the person in the photo is not an EasyJet member of staff and they do not work for EasyJet’s ground handling agents in Nice,” the airline said in a statement.

“We are urgently taking this up with Nice Airport and their special assistance provider Samsic who we understand the person photographed works for.”

The airline said it was sorry for the flight delay, which it said was due to a technical problem. Another aircraft had to be flown over from London.

“Passengers were provided with updates and refreshment vouchers during this time and the flight landed in London Luton last night,” the airline said.