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passengers speak out newday
passengers speak out newday

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    Witness: United should have tried diplomacy

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Witness: United should have tried diplomacy

Passengers recount the moment a man was forcibly removed from a United Airlines flight, saying the incident wouldn't have taken place if the airline had handled it with diplomacy.

Witness: United should have tried diplomacy

Passengers recount the moment a man was forcibly removed from a United Airlines flight, saying the incident wouldn't have taken place if the airline had handled it with diplomacy.