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RANCHO MIRAGE, CA - APRIL 02:  Lexi Thompson (L) walks off the 18th green, as So Yeon Ryu of the Republic of Korea celebrates with her caddie after Ryu defeated Thompson in a playoff during the final round of the ANA Inspiration at the Dinah Shore Tournament Course at Mission Hills Country Club on April 2, 2017 in Rancho Mirage, California.  (Photo by Jeff Gross/Getty Images)
RANCHO MIRAGE, CA - APRIL 02:  Lexi Thompson (L) walks off the 18th green, as So Yeon Ryu of the Republic of Korea celebrates with her caddie after Ryu defeated Thompson in a playoff during the final round of the ANA Inspiration at the Dinah Shore Tournament Course at Mission Hills Country Club on April 2, 2017 in Rancho Mirage, California.  (Photo by Jeff Gross/Getty Images)

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LPGA head: I feel horrible for Lexi Thompson

An email from a TV viewer which ultimately cost Lexi Thompson a major women's golf title continues to be the talk of the golf world. CNN's Patrick Snell spoke LPGA Commissioner Mike Whan about the incident.

LPGA head: I feel horrible for Lexi Thompson

An email from a TV viewer which ultimately cost Lexi Thompson a major women's golf title continues to be the talk of the golf world. CNN's Patrick Snell spoke LPGA Commissioner Mike Whan about the incident.