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    2009: 'Guitar Guy' vs. United Airlines

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2009: 'Guitar Guy' vs. United Airlines

In 2009, after United damaged a man's guitar, he got revenge on YouTube. Then they lost his luggage. Jeanne Moos reports.

2009: 'Guitar Guy' vs. United Airlines

In 2009, after United damaged a man's guitar, he got revenge on YouTube. Then they lost his luggage. Jeanne Moos reports.