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Seidman says a two-way conversation connecting with colleagues, customers and stakeholders is vital in today's corporate world. He uses Netflix as an example after they lost 800,000 subscribers after increasing prices without explanation. Netflix CEO Reed Hastings said afterwards: "We have done very well for a long time...without doing much CEO communication."
Seidman says a two-way conversation connecting with colleagues, customers and stakeholders is vital in today's corporate world. He uses Netflix as an example after they lost 800,000 subscribers after increasing prices without explanation. Netflix CEO Reed Hastings said afterwards: "We have done very well for a long time...without doing much CEO communication."

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