By A. Pawlowski, CNN • Published 9th December 2011
American Airlines has already called Alec Baldwin "extremely rude," and now the actor isn't making any friends at Greyhound either.
In a column published by The Huffington Post on Wednesday, Baldwin said a crew member singled him out during the incident. He also raged against flight attendants who "have made flying a Greyhound bus experience."
That didn't sit well with Greyhound.
In an open letter to the actor issued Thursday, Greyhound President and CEO Dave Leach said he was disheartened to hear about the comments Baldwin made about the company.
"I'm the first to admit that Greyhound has had some challenges in the past, so I understand that you probably were basing your comments on that alone. But we've made so many changes in recent years to significantly improve the travel experience," Leach writes.
Actor Alec Baldwin was kicked off of an American Airlines flight after an altercation with a flight attendant.
Alec Baldwin is just one of many stars booted from an airplane. They're all cleared for landing on the RidicuList.
Dr. Drew talks to actor Daniel Baldwin about his brother's removal from an American Airlines flight.
"My guess is you've never traveled with us, but I ask you to give us a try for a number of reasons and see for yourself that we're really a great way to travel."
Leach then touts the hundreds of new buses the company has added to its fleet as well as the extra legroom, leather seats, power outlets and free Wi-Fi.
"I think you especially would find the latter two amenities exciting, because we don't require our customers to turn off their electronic devices ... ever. You could therefore play 'Words With Friends' during your entire trip and nobody would give you any grief over it," Leach tells Baldwin in the letter.
He also reminds the actor that Greyhound carries more than 17 million travelers a year and asks Baldwin to become one of them.
"I invite you to meet with me in New York and we'll take a trip to Boston so you can see first-hand what a great ride Greyhound can be," Leach writes.
"We are not the same company we used to be. We are better, providing a safe, affordable and modern travel alternative to other forms of transportation. Greyhound is an American icon, a proud company that many people depend on to get them to their destinations, the same people who watch your films and TV show."