CNN CLOSED CAPTIONING FAQ

I have questions about closed captions. How do I get help?

For specific inquiries regarding closed captioning on programming delivered via this application, please contact:

Kathleen Rodriguez, Corporate Legal Manager
Turner Broadcasting System, Inc.
1050 Techwood Drive, NW
Atlanta, GA 30318-5604
Tel: 404-827- 3111
Fax: 404-878-4640
IPClosedCaptioning@turner.com

For captioning inquiries regarding any programming delivered via television, or inquiries regarding video-described programming, please contact your pay television service provider.

How do I enable closed captioning on this application?

To use closed captions on this site, simply mouse over the video while it is playing. You will see a button labeled "CC." Click the "CC" button to turn closed captions on, and click the "CC" button again to turn closed captions off.

Why aren't there captions in a program I accessed through this [site/application]?

Turner Broadcasting System, Inc. is actively working to expand closed captioning of its online video programming, including full compliance with all relevant FCC implementation timelines. More information about the FCC's online closed captioning requirements and timelines can be found here. Please note that certain software and equipment may not support closed captions at this time. Turner continues to work with its technology and distribution partners to enable this support wherever possible.