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The trend to improve airline cuisine is resulting in gourmet-style dishes
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Airline food gets an upgrade
Some carriers turn their attention to pleasing passenger palates
March 4, 1998
Web posted at: 4:47 p.m. EST (2147 GMT)
From CNN Contributor Susan Forbes
(CNN) -- For years, dining "à-la-airline" has taken its fair share of sneers, and
playful jeers.
The "bag lunch" produced cheaper fares and increased profits. But that was
then. Today's dinner tray is considered an opportunity for airlines to win
passenger loyalty and increase revenue.
"We don't cut any corners, quality is number one," says George Banks. "Fifteen years ago, people didn't expect a lot from airline catering."
Banks is the menu planner for British Airways, overseeing three chefs,
100 people and 9,000 meals a day. His specialty: First Class, with a seven
course meal. Passengers can dine on dollops of Russian caviar alongside smoked salmon or fresh lobster. And for dinner, they can opt for the subtle blend of flavors in the white vegetarian, wild mushroom strudel (topped with tomato sauce).
"Simple, fresh, nice cheese plate, lovely salad, lobster, maybe just a
simple steak. That's really our philosophy at British Airways: simple, quality, and good," says Banks.
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Would you pay more for better in-flight food?
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Timely change
This trend to improve airline cuisine comes at a good time. One just-released industry
survey shows 1/3 of today's frequent flyers rank food as the number one
reason they prefer an airline. And half say they would pay more for better cuisine.
United is banking on the new trend. Their philosophy is to cater to the
masses by upgrading cuisine in coach.
"This is a good start," says Executive Chef E. Kopelow. "I think we're one of the only airlines that
have really looked at taking care of the economy passengers."
While the chefs plan the new menus, Dobbs Food Service provides the cooks
and the kitchen for nearly every airline that flies world-wide. Slicing, dicing
and delivering meals on board, they say fresh is in. Quality is
too.
It appears that airline food has become more of an investment than an
expense.
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