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ATM networks say they're ready for Y2K

graphic


Y2k bank tips:
  • Take out extra cash, enough for a long weekend.

  • Keep your receipts and bank statements ready.

  • Ask your bank what it has done to prepare.
  • VIDEO
    Jonathan Aiken checks into the Y2K-readiness of ATMs across the country.
    Real 28K 80K
    Windows Media 28K 80K
     ALSO:
    Business as Usual Expected for Nation's ATMs on January 1st

    MESSAGE BOARD:

    Year 2000 bug

     

    August 25, 1999
    Web posted at: 2:00 p.m. EDT (1800 GMT)


    In this story:

    Industry calls withdrawals 'unwarranted'

    Preparations circulating more cash

    RELATED STORIES, SITES icon



    From staff and wire reports

    WASHINGTON (CNN) -- America's banks tried to reassure customers Wednesday that their automatic teller machines won't fail at the end of the year.

    Industry representatives announced Wednesday that their computer systems should hold together when the clock strikes midnight on December 31. Two years of tests, they said, have ensured that the devices should continue to spit out cash on demand for millions of users across the United States.

    "Consumers should have complete confidence that their services are going to work normally ... once the New Year flips," said Dennis Lynch, chairman of the Network Executives Council, an industry association.

    The group made the announcement in hopes of quelling fears stemming from the so-called "millennium bug" -- also called the Y2K bug -- a problem that could cause some computers to read the year 2000 as 1900.

    Making ATMs Y2K compliant has been a top priority for banks, the networks that link them and federal regulators who have overseen efforts to be ready for the new century.

    Industry calls withdrawal 'unwarranted'

    "We've done end-to-end testing with some of the largest banks in the country," said Philip Valvardi, president of MAC Money Access Service, a funds network with 40,000 ATMs in the United States. "And all along the way, we have communicated with both our customers -- the banks -- and also consumers, to let them know we will be ready, and again it will be business as usual on the first of the year."

    Atm user
    The Federal Reserve Board is printing extra cash this year in anticipation that consumers will want more money in their pockets as the year 2000 approaches  

    But the industry warned that problems could still occur if the companies that service, operate and record transactions from the teller machines are not prepared for the turnover. So network representatives recommended taking out enough cash for an extended weekend -- but not much more.

    "We really recommend individuals keep their money in their financial institutions," Cindy Ballard, a spokeswoman for the Pulse ATM network, told CNN. "That is the safest place for your money -- not your mattress, not on your person."

    Stan Paur, the Pulse network's president, said withdrawing all or most funds from banks would be "unnecessary and unwarranted."

    Because consumers concerned about Y2K problems could want extra money in their pockets, the Federal Reserve Board will increase the amount of money it is printing this year by $50 billion.

    ATM sign
    Some banks have put out signs reassuring customers that their ATMs will dispense money after the New Year  

    Preparations circulating more cash

    Wednesday's comments follow efforts by the American Bankers Association to enlist religious leaders to head off a possible panic. A sample sermon the group distributed to ministers seeks to convince their followers that the issue is a technical glitch, "not an alien invasion of New Jersey."

    But the bankers group, in line with U.S. government policy, suggests that consumers prepare for the 2000 transition in the same way they would for a weekend snowstorm.

    That means keeping handy some extra food and water, candles and flashlights with fresh batteries.

    And since no one can give a 100 percent guarantee against Y2K failure, the best advice for ATM users is ask your bank about its preparations. And, just to be safe, keep good financial records on your own.

    Reuters contributed to this report.


    RELATED STORIES:
    New toolkits help you prepare for Y2K
    August 23, 1999
    Survey: 75 percent of U.S. companies have already had Y2K failures
    August 12, 1999
    Get ready for Y2K false alarms, panic
    August 11, 1999
    Here comes the official Y2K villain
    August 9, 1999
    U.S. banking, air traffic systems near full Y2K compliance
    June 29, 1999

    RELATED SITES:
    FDIC
      • FDIC: Y2K at the FDIC
    Electronic Funds Tranfer Association
    Board of Governors of the Federal Reserve System
    America's Community Bankers
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