ad info




CNN.com
 MAIN PAGE
 WORLD
 ASIANOW
 U.S.
 LOCAL
 POLITICS
 WEATHER
 BUSINESS
 SPORTS
 TECHNOLOGY
   computing
   personal technology
   space
 NATURE
 ENTERTAINMENT
 BOOKS
 TRAVEL
 FOOD
 HEALTH
 STYLE
 IN-DEPTH

 custom news
 Headline News brief
 daily almanac
 CNN networks
 CNN programs
 on-air transcripts
 news quiz

  CNN WEB SITES:
CNN Websites
 TIME INC. SITES:
 MORE SERVICES:
 video on demand
 video archive
 audio on demand
 news email services
 free email accounts
 desktop headlines
 pointcast
 pagenet

 DISCUSSION:
 message boards
 chat
 feedback

 SITE GUIDES:
 help
 contents
 search

 FASTER ACCESS:
 europe
 japan

 WEB SERVICES:
COMPUTING

From...
Computerworld

Despite fraud, consumer comfort with e-commerce rises

May 21, 1999
Web posted at: 2:14 p.m. EDT (1814 GMT)

by Ann Harrison

MORE COMPUTING INTELLIGENCE
IDG.net   IDG.net home page
  Computerworld's home page
  Computerworld Year 2000 resource center
  Computerworld's online subscription center
 Reviews & in-depth info at IDG.net
  IDG.net's personal news page
  Year 2000 World
  Questions about computers? Let IDG.net's editors help you
  Subscribe to IDG.net's free daily newsletter for IT leaders
  Search IDG.net in 12 languages
   

(IDG) -- A study released yesterday by the Washington-based National Consumers League revealed that 6 million e-commerce customers believe they have been victims of online fraud or misuse of credit-card information. Despite their concerns, though, respondents said they still support expanded electronic banking and plan to increase their purchasing on the Internet.

The survey is based on a poll of 1,006 consumers conducted by Lou Harris and Associates.

National Consumers League president Linda Golodner said the expansion of secure e-commerce sites has made consumers more comfortable using their credit cards to make online purchases. According to the study, 42% of respondents use the Internet to gather information about products and services, and 24% purchase online.

"It's really up to us as consumer organizations to make sure that people understand how to use their credit cards online and make sure that companies that are defrauding the public can be brought to the attention of enforcement agencies," Golodner said.



RELATED STORIES:
The seedy side of Y2K
May 18, 1999
Feds make bust in $45M Net scam
May 11, 1999
Visa: E-commerce is major fraud source
March 26, 1999

RELATED IDG.net STORIES:
Web sites that fight credit-card fraud
(Computerworld)
Visa: E-commerce is major fraud source
(Computerworld)
Seedy sites provide fertile ground
(Computerworld)
SEC database bares Social Security numbers
(Computerworld)
Web fraud no different than 'real world' fraud
(CIO)
Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.

RELATED SITES:
National Consumers League
National Fraud Information Center
Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.
 LATEST HEADLINES:
SEARCH CNN.com
Enter keyword(s)   go    help

Back to the top   © 2001 Cable News Network. All Rights Reserved.
Terms under which this service is provided to you.
Read our privacy guidelines.