ad info

CNN.com
 MAIN PAGE
 WORLD
 ASIANOW
 U.S.
 LOCAL
 POLITICS
 WEATHER
 BUSINESS
 SPORTS
 TECHNOLOGY
   computing
   personal technology
   space
 NATURE
 ENTERTAINMENT
 BOOKS
 TRAVEL
 FOOD
 HEALTH
 STYLE
 IN-DEPTH

 custom news
 Headline News brief
 daily almanac
 CNN networks
 CNN programs
 on-air transcripts
 news quiz

  CNN WEB SITES:
CNN Websites
 TIME INC. SITES:
 MORE SERVICES:
 video on demand
 video archive
 audio on demand
 news email services
 free email accounts
 desktop headlines
 pointcast
 pagenet

 DISCUSSION:
 message boards
 chat
 feedback

 SITE GUIDES:
 help
 contents
 search

 FASTER ACCESS:
 europe
 japan

 WEB SERVICES:
Tech

From...

Does Microsoft restrict Windows 98 testing?

June 22, 1998
Web posted at: 2:07 PM EDT

by Brian McWilliams

(IDG) -- With PC makers increasingly focused on the first-time buyer, it's no surprise that they take great pains to improve the customer's so-called "out-of-box" experience the first time a new PC is booted up.

But Microsoft may be restricting some vendors' ability to make sure that initial power-on is a positive experience.

According to a report Thursday from Bloomberg News, Dell Computer is currently negotiating with Microsoft to get permission to perform a seemingly innocent task: Dell wants the okay from Microsoft to boot up Windows 98 on newly configured PCs. The idea is to exercise the machines to ensure that all the components and peripherals are working properly. The computer maker reportedly said that such testing could cut customers' setup time from 45 minutes to less than 10.

However, according to the news service, Microsoft currently prohibits Dell and other PC makers from essentially breaking the "seal" on Windows by running it. The first time Windows boots on a new machine, the user must type in a product key that's printed on the CD-ROM's package or in the software's manual.

 MORE COMPUTING INTELLIGENCE
  IDG.net home page
  PC World home page
  FileWorld find free software fast
  Make your PC work harder with these tips
 Reviews & in-depth info at IDG.net
    IDG.net's desktop PC page
  IDG.net's portable PC page
  IDG.net's Windows software page
  IDG.net's personal news page
  Questions about computers? Let IDG.net's editors help you
  Search IDG.net in 12 languages
 News Radio
  PC World News Radio
  Computerworld Minute audio news for managers
     

A Microsoft spokesperson told IDG that the company doesn't publicly disclose the specifics of its licensing agreements with PC makers.

Industry analysts were shocked to hear that the company would prevent OEMs from performing "burn-in" testing with Windows 98 before shipping out a system.

"It doesn't make any sense," says Kimball Brown of Dataquest. "Why shouldn't Dell be able to test? Of course they should be able to test [Windows 98] any way they want. To me it's an absurdity. If Microsoft actually has a problem with this, then nothing makes sense with Microsoft."

Neither Brown nor his Dataquest colleague Chris LeTocq was aware of the Windows boot-up restriction. But LeTocq says that if reports are correct, Microsoft's desire to prevent illegal duplication of its software may drive the prohibition.

A Dell official said that the company performs extensive burn-in testing of all machines before they ship. But he wasn't able to confirm whether that testing involves actually booting up Windows, or whether it's limited to basic diagnostic tests run from a floppy disk, as is the practice with many PC makers.

Microsoft's restrictions on computer makers are at the core of the government's antitrust case against the company. However, Microsoft has shown signs recently of a willingness to loosen up those restrictions, and the reported agreement with Dell may be the latest instance of its new position.

Related CNN Interactive stories:
Latest Headlines

Today on CNN

Related IDG.net stories:

Note: Pages will open in a new browser window

Related sites:

External sites are not
endorsed by CNN Interactive.

SEARCH CNN.com
Enter keyword(s)   go    help

   
 

Back to the top
© 2000 Cable News Network. All Rights Reserved.
Terms under which this service is provided to you.
Read our privacy guidelines.