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  health > story pageAIDSAlternative MedicineCancerDiet & FitnessHeartMenSeniorsWomen

Some love their HMO, some don't

July 16, 1999
Web posted at: 1:40 p.m. EDT (1740 GMT)

patient and doctor
Jackie Porcel, left, and her doctor, Anne Saveren, are satisfied with their HMO, Kaiser Permanente

Poll
Managed health care plans need:

No change 7%
Minor changes 20%
Major changes 67%
Negative attitudes about HMOs are shaped by personal experience 37%


(sampling error +/- 3% points)

source: CNN / USA Today / Gallup Poll (Related details)
VIDEO
CNN's Anne McDermott talks with people happy with HMO care
Real 28K 80K
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In this story:

Poll finds no consensus on HMO action

RELATED STORIES, SITES icon



LOS ANGELES (CNN) -- HMO horror stories? Not from Jackie Porcel. She's very happy with her managed health care provider.

A recent doctor appointment cost her just $5, but what Porcel really likes is the care she gets for her allergies and asthma. Since coming to Kaiser Permanente in Los Angeles, the 22-year-old woman says she's much improved.

No complaints, either from Porcel's physician. Dr. Anne Saveren, who left private practice to join Kaiser Permanente, said she has no worries about the quality of HMO care.

"If a doctor says this is what the patient needs, then it gets done," Saveren told CNN.

Poll finds no consensus on HMO action

Despite such praise, many Americans think otherwise about HMOs. Thus, the move in Congress to create a so-called "patient's bill of rights" -- and a battle between Democrats and Republicans over how far those managed care reforms should go.

But, according to a recent CNN/USA Today/Gallup Poll, there's no majority view on how to regulate HMOs.

  • 40 percent are "very concerned" Republicans won't go far enough.

  • 37 percent are "somewhat concerned."

  • 19 percent are "not concerned."


  • 38 percent are "very concerned" Democrats will go too far.

  • 38 percent are somewhat worried.

  • 20 percent are "not concerned."

So, while there is a national consensus that change is needed, there's no such agreement on how to do it.

Correspondent Anne McDermott contributed to this report, written by Jim Morris



RELATED STORIES:
Senate approves GOP's version of 'patients' bill of rights'
July 15, 1999
Politics or patients: Senate to vote on health 'bill of rights'
July 14,1999
Senate Democrats lose early patients' rights votes
July 13, 1999
Senate Democrats, GOP square off on patients' rights
July 12, 1999
HMO debate: What's in it for you?
July 12, 1999
HMO reform, tax cuts top agenda as Congress goes back to work
July 11, 1999

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Kaiser Permanente
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