Some love their HMO, some don't
July 16, 1999
Web posted at: 1:40 p.m. EDT (1740 GMT)
Jackie Porcel, left, and her doctor, Anne Saveren, are satisfied with their HMO, Kaiser Permanente
Managed health care plans need:
| No change
| Minor changes
| Major changes
| Negative attitudes about HMOs are shaped by personal experience
(sampling error +/- 3% points)
source: CNN / USA Today / Gallup Poll (Related details)
|CNN's Anne McDermott talks with people happy with HMO care
LOS ANGELES (CNN) -- HMO horror stories? Not from Jackie Porcel. She's very happy with her managed health care provider.
A recent doctor appointment cost her just $5, but what Porcel really likes is the care she gets for her allergies and asthma. Since coming to Kaiser Permanente in Los Angeles, the 22-year-old woman says she's much improved.
No complaints, either from Porcel's physician. Dr. Anne Saveren, who left private practice to join Kaiser Permanente, said she has no worries about the quality of HMO care.
"If a doctor says this is what the patient needs, then it gets done," Saveren told CNN.
Poll finds no consensus on HMO action
Despite such praise, many Americans think otherwise about HMOs. Thus, the move in Congress to create a so-called "patient's bill of rights" -- and a battle between Democrats and Republicans over how far those managed care reforms should go.
But, according to a recent CNN/USA Today/Gallup Poll, there's no majority view on how to regulate HMOs.
- 40 percent are "very concerned" Republicans won't go far enough.
- 37 percent are "somewhat concerned."
- 19 percent are "not concerned."
- 38 percent are "very concerned" Democrats will go too far.
- 38 percent are somewhat worried.
- 20 percent are "not concerned."
So, while there is a national consensus that change is needed, there's no such agreement on how to do it.
Correspondent Anne McDermott contributed to this report, written by Jim Morris
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July 15, 1999
Politics or patients: Senate to vote on health 'bill of rights'
Senate Democrats lose early patients' rights votes
July 13, 1999
Senate Democrats, GOP square off on patients' rights
July 12, 1999
HMO debate: What's in it for you?
July 12, 1999
HMO reform, tax cuts top agenda as Congress goes back to work
July 11, 1999
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