Are HMOs the wrong prescription for patients?
April 3, 1997
Web posted at: 11:55 p.m. EST (0455 GMT)
From Correspondent Al Hinman
WASHINGTON (CNN) -- Steven Herod, a patient, tells what many
in the health-care industry consider an HMO horror story.
He says his Health Maintenance Organization informed him that
his potentially fatal heart condition was too complicated --
and costly -- to treat.
"They basically told me they didn't want to have anything to
do with me," Herod said. He eventually bypassed the HMO
system to find doctors who would help him.
The managed-care industry contends such cases are rare. HMOs
and other managed-care plans serve 140 million Americans. But
unless they make major changes, two veteran health-care
researchers predict they won't be around much longer.
In an opinion piece in the New England Journal of Medicine,
the Columbia University authors write: "Managed care of and
by itself will be unable to answer the needs of the American
people for universal coverage, sustainable financing ... and
better care."
Although the head of an association representing managed-care
plans acknowledges problems, an industry spokesperson said
the report is overly pessimistic about the future of the HMO.
"I think it's a very narrow view, and I think it's wrong,"
Karen Ignagni of the American Association of Health Plans
said.
Dr. Jerome Kassirer, editor-in-chief of the New England
Journal of Medicine, said managed care must change to
survive.
"If managed care in general can be made to behave, that is,
not to restrict care, to allow patients access to
specialists, to help with the payment of the care of the poor
and things like that, then I think managed care is likely to
survive," Kassirer said.
Can the managed-care do what it has to survive?
The Columbia University authors don't think so.
"Unfortunately, the solution to these problems lies beyond
the inherent capabilities of the managed-care system," their
report says.
Ignagni disagrees.
"We have in place the mechanism that should assure
individuals -- as it assures our members -- that physicians
are accountable, that costs are affordable, that we are
providing care where heretofore care was not available," she
said.
Patients such as Herod remain unconvinced.
Related sites:
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- What is an HMO?
from Columbia University's "Healthwise - Go Ask Alice" feature
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