CNN Airport Network provides airlines and airports a significant opportunity to improve customer service and satisfaction. CNN Airport Network is specifically designed to work for passengers in a variety of ways:

	To make waiting time more productive.
	To shorten perceived waiting time.
	To entertain.
	To alleviate boredom.
	To reduce stress caused by delays and travel hassles.
	To keep passengers informed while traveling.

A study conducted by Nielsen Media Research highlights some powerful facts:

	95% of those surveyed believe CNN Airport Network enhances the airport environment.
	86% of those surveyed feel CNN Airport Network makes the time spent in an airport more worthwhile.
	90% of those surveyed believe that CNN Airport Network keeps them informed of what is going on in the world.
	90% of those surveyed will look for CNN Airport Network on their next trip.