- Trump threatened to not pay his bill for the room
- The hotel pointed to the temperatures outside and the number of people in the room as causing issues
"If we are in a ballroom, it's not supposed to be so hot that everybody in the audience is using a fan," Trump said during the campaign event at the Hotel Roanoke and Conference Center.
And he threatened to not pay his bill for the room -- a frequent move by Trump's companies when he says he receives inadequate service.
"You ought to try turning on the air conditioning or we are not going to get you paid," Trump said. "I pay my bills so fast with somebody good. With somebody average, I pay them OK. With somebody great, a lot of times I give them bonuses ... This is ridiculous."
Attendees at the event appeared warm and uncomfortable, and laughed when Trump commented on the lack of air conditioning.
On Tuesday, the hotel pushed back, saying it had operated the air conditioning fully and pointing to the number of people in the room as the issue.
"The Hotel Roanoke and Conference Center is committed to providing exceptional service and accommodation for all guests and members of the community," hotel spokesman Michael Quonce said in a statement. "The hotel's HVAC system was on and working properly through the event. We made every effort to create a comfortable environment for all of our guests given soaring temperatures and a ballroom filled with hundreds of attendees."
The Trump campaign did not immediately respond to a request for comment.
Separate investigations have found
that Trump has a pattern of not paying or underpaying contractors and individuals he has worked with, alleging that the work was substandard.
Reports published by USA Today
and The Wall Street Journal
in June found Trump's companies were facing hundreds of claims that Trump has stiffed people he contracted with for decades.
Both reports analyzed court records and interviewed the people behind the claims, and found that the average working American that Trump has geared his campaign toward are some of the same people his business hasn't paid.
Often, the issue is settled out of court for less than the sum owed under the weight of costly legal proceedings.
Trump maintains that he pays for adequate service and even pays extra when work is performed exceptionally well.