Skip to main content

Knee defender speaks out about airline legroom fight

By Katia Hetter, CNN
updated 8:39 PM EDT, Fri September 5, 2014
What are the most annoying habits on airplanes? A series of seat recline skirmishes has passengers talking about the aggravations of air travel. Click through the gallery of 20 top irritants. What are the most annoying habits on airplanes? A series of seat recline skirmishes has passengers talking about the aggravations of air travel. Click through the gallery of 20 top irritants.
HIDE CAPTION
20 rudest things people do on planes
20. Abusing overhead bin space
19. Taking ages to choose a movie
18. Compulsive leg-shaking
17. Boarding ahead of group number
16. Babies crying
15. Getting huffy when you leave seat
14. Yacking on cell phone
13. Bringing aboard stinky food
12. Loud talking
11. Establishing armrest hegemony
10. Poaching shared middle seat
9. Coughing, sneezing, germ sharing
8. Playing games with sound on
7. Wielding huge suitcases as carry-ons
6. People behind trying to disembark first
5. Cutting fingernails
4. Baring feet
3. Hogging toilets
2. Reclining seat
1. Kicking seat-back
<<
<
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
>
>>
STORY HIGHLIGHTS
  • Colorado businessman feels "terrible" about mid-air dispute
  • He used the Knee Defender to stop a fellow passenger from reclining
  • She threw a drink in his face
  • The passenger said he may continue to use the device

Watch James Beach on CNN's "Erin Burnett OutFront" on Friday at 7 p.m. ET.

(CNN) -- The man who got kicked off a United Airlines flight because of a fight over seat reclining says he's sorry about his behavior.

Sort of.

Knee Defenders cause in-flight fights

Though he regrets how he handled the recent incident with a fellow passenger who wanted to recline her seat, Colorado businessman James Beach told "the Today Show" that he may use the now-famous Knee Defender device again.

Inventor: Knee Defender not the problem
This device caused an in-flight fight

"Whose right is it?" Beach asked. "Is that my 4 inches (of legroom), or is that her 4 inches (of reclining space)?"

Man who used Knee Defender speaks out

It's a dispute that's gotten national attention, with three skirmishes in the air over seat reclining in the past two weeks.

Should the Knee Defender be banned?

Although the Federal Aviation Administration hasn't prohibited use of the device on commercial flights, United Airlines, Delta Air Lines, American Airlines (which also operates the U.S. Airways brand) and Southwest Airlines (which also operates the AirTran brand) all say they ban the $22 device, which prevents the seat in front of the user from reclining.

Beach's problems started after he boarded an August 24 United Airlines flight from Newark, New Jersey, to Denver. He had paid for extra space in the Economy Plus section, which provides United passengers up to 5 inches of extra legroom compared with standard coach seats.

After taking his seat, the 6'1" Beach installed the Knee Defender and opened his laptop to start working.

Knee Defender sales soar after plane incident

The woman in front of him complained about not being able to recline, and the flight attendant asked him to remove the device, Beach told "the Today Show." When he did, Beach says, the woman quickly slammed her seat back, nearly damaging his computer.

"She just took all the space, and I can't work now," Beach said he told the flight attendant. In a "burst of anger" he says he regrets, "I pushed her seat up pretty hard to put the Knee Defender back in."

The woman responded by throwing her drink on him, he says.

That's when the pilot diverted the flight to Chicago. Both passengers were kicked off the flight, but neither was arrested.

"I felt terrible when we landed," Beach said.

Aviation blogger Johnny "Jet" DiScala says Beach should feel terrible. That diversion cost United Airlines about $6,000 per hour, he says.

"They should arrest these passengers and make them pay for the fees," DiScala wrote in an email. "He's lucky he only had liquid thrown on his face."

As long as airlines ignore the problem and sell the same space to two people, these disputes will continue, Knee Defender creator Ira Goldman said.

"What the airlines are doing is, they're selling me space for my legs, and they're selling you the space -- if you're sitting in front of me -- they're selling you same space to recline," said Goldman, who is 6'3." "So they're selling one space to two people."

People use the Knee Defender to protect their laptops, their knees and even their babies from being smacked by reclining seats, Goldman says.

"This is a problem the airlines don't want to acknowledge," he said.

"Of all the reactions from the airline industry, I don't think you've heard one person say, 'this is a problem we're going to look into,' " he said. "They just say, 'people should behave.' "

CNN's Mike Ahlers and Rene Marsh contributed to this story.

ADVERTISEMENT
Part of complete coverage on
updated 10:32 AM EDT, Fri October 24, 2014
Berlin's Tegel airport
It's crowded and outdated, but Berlin's hexagon-shaped Tegel air hub has won a place in the city's heart.
updated 12:07 PM EDT, Mon October 20, 2014
Good news for air travelers passing through Manila: the city's international airport isn't quite as bad as it used to be.
updated 10:07 AM EDT, Mon October 20, 2014
The Mitsubishi Regional Jet, aka the MRJ, is Japan's first new commercial jet in over 50 years
updated 12:20 PM EDT, Thu October 9, 2014
Air racing is just as fast as NASCAR, IndyCars and Formula One. But the added vertical dimension seriously amps the action up.
updated 9:01 AM EDT, Mon October 13, 2014
Thomson Airways' face-to-face seating plans could help parents or deprive them of movie-watching marathons.
updated 9:11 AM EDT, Tue October 7, 2014
When it comes to air travel, courtesy and common sense are often the first two things to fly out the departure gates.
updated 4:39 AM EDT, Thu October 2, 2014
Around a dozen of the iconic B-17 bombers are still able to fly. But how comfortable is a flight in the 70-year-old plane?
updated 1:38 PM EDT, Fri October 31, 2014
This aging cargo work whale makes more than 60 flights each week, carrying parts for all of the Airbus programs.
updated 11:55 AM EDT, Wed September 17, 2014
From a three-room apartment to a Michelin-starred meal, many airlines are offering services you won't even get in some top hotels.
updated 10:46 AM EDT, Tue September 16, 2014
Details from an Airbus patent illustrating a virtual reality headset for air passengers.
Airbus patent proposes using special headsets to control in-flight sights, sounds and smells.
updated 10:43 AM EDT, Fri October 3, 2014
Bear on the tail and heart on the underside -- it's been a big week for makeovers in the world of aviation.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT