Skip to main content
Part of complete coverage on

The cost of flight delays from wild weather: $2.5 billion and counting

By Daisy Carrington, for CNN
updated 9:22 PM EST, Sun March 2, 2014
Flight delays and cancellations have already left millions of passengers stranded this year, costing them $2.5 billion
Flight delays and cancellations have already left millions of passengers stranded this year, costing them $2.5 billion
STORY HIGHLIGHTS
  • Bad weather has caused an historic number of flight cancellations and delays in and out of U.S.
  • Cancellations and delays cost passengers $2.5 billion in 2014 so far
  • They've cost airlines an additional $75m to $150m

(CNN) -- Though we're still in the early stages of 2014, it is already proving one of the most expensive years for the travel industry.

According to masFlight, an enterprise software company that crunches big data for the transport and logistics sectors, January's bizarre weather patterns have already cost passengers flying into and out of the U.S. $2.5 billion, and airlines between $75m and $150m because of canceled and delayed flights.

"It's not easy for an airline to recoup losses resulting from an aircraft being delayed or canceled," says Tulinda Larsen, masFlight's vice president of business development. "The cost of pilots that don't take off, the crew overtime, reimbursing tickets -- those costs aren't easy to make up."

For passengers, a plane stuck on the tarmac can cost more than aggravation and the price of a ticket. Even with a refund, stranded fliers are stuck with the bill for hotel rooms, taxis, rental cars, food and other unanticipated expenses.

Load factor is the highest it's been in history
Mark Duell, FlightAware
Design: Inez Torre/CNN
Design: Inez Torre/CNN

"On average, a canceled flight takes a passenger an additional 18 hours of travel time to get to their destination," Larsen explains.

"During that time, they're going to incur costs they weren't anticipating, costs the airlines don't have a responsibility to cover, so that passengers are going to be out of pocket."

According to flight-tracking website FlightAware, this has been the worst year on record for cancellations in the US. Since December 1, 2013, nearly 90,000 flights have been canceled.

"Domestically, it's been a terrible year. By the end of January, we've has as many cancellations as we usually see through mid-April," says Mark Duell, FlightAware's vice president of operations.

Design: Inez Torre/CNN

Regional airlines were the most affected by the weather, though none as severely as JetBlue, which saw its revenue for January reduced by $45 million.

"While we generally have a strong ability to recapture revenue when we cancel flights during weather events by re-accommodating, our re-booking options for our customers during this high-traffic period were very limited," admits JetBlue spokeswoman Tamara Young.

According to Larsen, however, the weather in-and-of itself wasn't what grounded millions of flyers, but the airline's capacity to handle them.

Larsen blames two government regulations for the issue, the first issued by the U.S. Department of Transportation delaying the amount of time a plane is allowed to stay on the tarmac to three hours (and imposing $27,500 in fines for carriers that don't comply), and the second is a restriction on how long pilots can remain on duty.

"Those are two artificial policy restraints that airlines are working with operationally," she says.

Another issue is airlines stuffing planes to capacity, meaning when there are cancellations or delays, there is less flexibility in booking passengers on an alternative flight.

"Load factor is the highest it's been in history. It's not easy to re-accommodate passengers a couple of days later," Duell notes.

Given the likelihood that this year's bizarre weather patterns are possibly a result of climate change, and could become less of an anomaly and more the norm, one wonders how airlines are prepared to adjust in future years. Duell recons one bad winter won't be enough to spur airlines to action.

"No one will look at one winter and decide to spend a lot of money they don't have," he says.

"But I think if we see a lot of bad winters in a row, airlines will invest in more tools, processes, and procedures to help them recover."

Read more: Passengers behaving badly

Read more: How do you protect airplanes from the cold?

ADVERTISEMENT
Part of complete coverage on
updated 11:39 PM EDT, Wed July 16, 2014
Few airline routes are as cutthroat as the one between London and New York.
updated 11:15 AM EDT, Tue July 15, 2014
If it ain't broke, don't fix it, the old adage goes; Airbus unveils revamped A330 airliner.
updated 10:48 PM EDT, Mon July 7, 2014
Show us how you travel with twitpics and instagram via #howipack
updated 5:23 AM EDT, Mon July 7, 2014
Could airlines drop fossil fuel in favor of cooking oil?
updated 5:40 AM EDT, Tue July 1, 2014
How do you kill time during flight delays?
updated 4:00 AM EDT, Tue June 24, 2014
Fancy stripping off before a flight and getting sweaty with fellow passengers? Head to Helsinki.
updated 10:55 PM EDT, Wed June 18, 2014
The skies are under threat. Not from terrorists or hardened criminals, but from everyday passengers who seem to go a little loco.
updated 11:34 PM EDT, Tue June 17, 2014
A German entrepreneur claims to have found a way to buy 1 million air miles for as little as $6,500.
updated 10:13 PM EDT, Wed June 11, 2014
These days, no fashion house portfolio is complete without a hotel -- or at the very least, a luxuriously designed suite.
updated 6:39 AM EDT, Thu June 5, 2014
Is sky the limit for green aviation? Take our quiz and find out.
updated 11:19 PM EDT, Sun May 25, 2014
Some collect spoons from their travel, others collect a whole lot more.
updated 11:07 AM EDT, Wed May 7, 2014
There is no shortage of adjectives one can apply to airline seats; no wonder that many carriers are looking to make a change.
updated 1:58 AM EDT, Mon May 5, 2014
Etihad Airways has unveiled new cabins that are more like suites complete with butler and chef.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT