Skip to main content

No letters on Saturday won't save Postal Service

By Rick Geddes, Special to CNN
updated 5:40 AM EST, Thu February 7, 2013
STORY HIGHLIGHTS
  • Rick Geddes: U.S. Postal Service won't deliver first-class mail on Saturdays to cut costs
  • Geddes says it's a good move, but Postal Service must be upgraded to survive
  • He says other nations have ended mail monopolies, empowered postal services
  • Geddes: Postal Service has real estate assets, could be transformed for today's world

Editor's note: Rick Geddes is an associate professor in the Department of Policy Analysis and Management at Cornell University and a visiting scholar with the American Enterprise Institute. He is author of "Saving the Mail: How to Solve the Problems of the U.S. Postal Service" (AEI Press: 2003).

(CNN) -- The U.S. Postal Service Wednesday announced it will stop delivering first-class mail on Saturdays, expecting to save about $2 billion a year. Given the rapid rate of decline in letter mail and the loss of revenues, this is a welcome cost-cutting move.

But this change will not make the Postal Service sustainable for the long term.

Cost cutting would not have made the horse and buggy business sustainable in the dawning age of the automobile. The same is true of typewriters during the advent of word processors, or slide rules when calculators arrived. There is a natural limit to how far costs can be cut, and to how much that can help the Service survive in the new communications marketplace.

The Postal Service's business model needs fundamental change for it to thrive and avoid liquidation. Those reforms must focus not only on reducing costs, but also on allowing the Service to generate new sources of revenue from its existing assets. The experience in other countries suggests that this is possible. Following that lead, the first steps should include corporatization and de-monopolization.

First-class letter mail -- by far the Postal Service's most profitable type -- has fallen by a stunning one-third since its 2001 peak, while overall mail volume is down by almost 25%. Revenues have also dropped which, when combined with high costs, have created the Postal Service's own fiscal cliff.

Rick Geddes
Rick Geddes

The service lost almost $16 billion in 2012 and is now losing about $25 million per day. It has hit the limit of its $15 billion credit line with the U.S. Treasury, and has only enough cash for a few weeks of operations.

Given the explosion in cheap, instantaneous, electronic communications, none of this is surprising. Mail delivery is now like offering transportation by horse in the dawning automobile era.

Unlike horse transportation, however, it's possible for mail delivery services to remain viable, innovative, self-sustaining businesses even in the electronic age, as posts around the world have shown.

Become a fan of CNNOpinion
Stay up to date on the latest opinion, analysis and conversations through social media. Join us at Facebook/CNNOpinion and follow us @CNNOpinion on Twitter. We welcome your ideas and comments.



For the Postal Service to survive and thrive, however, Congress needs to step up, and soon. Congress must determine what level of physical mail service, if any, is necessary for government to ensure when there are many electronic alternatives. Second, it must decide how it (as opposed to the Postal Service) plans to pay for that service level.

Dimensions of such guaranteed service include the geographic area to be covered, what rate will be charged (and whether it will be uniform across areas), and how frequent mail service will be.

Congress then needs to free up the Postal Service to become a more commercial entity. But that can't happen unless it also eliminates both of the service's monopolies (one over mail delivery and the other over mailbox use) and changes its organizational structure. Repeal of the monopolies is necessary because the service will never get the freedom to pursue new lines of business aggressively, and thus to generate new revenue, unless it is subject to the discipline of competition.

CNN Money: How to build a better postal service

Life.com pays tribute to mail carriers, other postal workers and the U.S. Postal Service in earlier times. Here, a rural Vermont mail carrier makes his rounds in subzero weather. Life.com pays tribute to mail carriers, other postal workers and the U.S. Postal Service in earlier times. Here, a rural Vermont mail carrier makes his rounds in subzero weather.
Classic look at U.S. Postal Service
HIDE CAPTION
<<
<
1
2
3
4
5
6
>
>>
Classic photos of U.S. Postal Service Classic photos of U.S. Postal Service
How much do stamps cost again?
U.S. Postal Service in peril

Changes in the service's organizational structure are necessary to attract the management talent and prompt the changes required to become self-sustaining. The first step is corporatization, which makes the service subject to the standard set of corporate laws and norms associated with a large commercial entity. Although it creates ownership shares in the new entity, those shares are not sold to the public. This is distinct from privatization in which shares are created and then sold to investors.

Postal corporatization would be a big improvement. It provides managers with more focused incentives and helps to raise the additional capital necessary to pursue new services and lines of business. Focused incentives are critical since the only bright spots in the service's business are in its most competitive, such as parcel delivery.

The United States now lags behind most other developed countries in all such reforms. All 27 members of the European Union have eliminated their postal monopolies. New Zealand repealed its delivery monopoly in 1998, Sweden in 2003. Germany and the Netherlands repealed in 2007 and 2009, respectively. The threat of competition associated with monopoly repeal has helped postal services in those countries to become more efficient, more effective enterprises.

Other countries are also far ahead on organizational reforms. Germany's post -- now Deutsche Post DHL -- was privatized in 2005 and has become a major player in the global delivery and logistics business. It reformed its compensation structure, brought in managers from other sectors and modernized its delivery network. It operates in 220 countries and is now the world's largest courier company.

The UK post -- Royal Mail -- will be privatized this year. One hundred percent of the formerly government-owned post in the Netherlands is now privately owned. New Zealand Post was corporatized in 1987, while all government subsidies were eliminated in 1988. New Zealand Post has become a successful, innovative global company focusing on parcel delivery, logistics and other businesses.

There is no reason why the U.S. Postal Service cannot also become a leader in the global delivery sector. It already has a far-flung network of sorting centers and letter carriers that allows it to deliver physical documents to every U.S. address six days every week.

Given the size and diversity of the United States, that is an amazing feat. It could use that capability to deliver mail "the last mile" in innovative ways, such as assisting new businesses in the area to advertise.

It could also tailor its delivery frequency to the demand for home delivery in a particular region. Some mailers may want to saturate an area with mail, while others may want slow, steady delivery. The current "one size fits all" approach is clearly inefficient.

The Postal Service would also be freed up to seek new revenue by forming alliances with global logistics and courier companies. Moreover, it has a massive portfolio of real estate that includes large buildings in prime downtown locations as well as massive sorting centers throughout the country. Its real estate alone is likely worth tens of billions of dollars.

Selectively selling some of those assets would free up resources for the service to pursue new market opportunities. Indeed, it probably has enough assets so that -- if properly managed -- it could recapitalize its core business without a taxpayer bailout. But Congress must act to allow that to happen.

As the experience in many other countries shows, there is no reason for the U.S. Postal Service's agonizing decline and impending collapse. If Congress borrows from international experience, and acts decisively to reform postal policy, the venerable U.S. Postal Service can also emerge as a viable company in the Internet age.

Follow us @CNNOpinion on Twitter.

Join us at Facebook/CNNOpinion.

The opinions expressed in this commentary are solely those of Rick Geddes.

ADVERTISEMENT
Part of complete coverage on
updated 3:47 PM EDT, Mon September 15, 2014
LZ Granderson says Congress has rebuked the NFL on domestic violence issue, but why not a federal judge?
updated 12:50 PM EDT, Mon September 15, 2014
Mel Robbins says the only person you can legally hit in the United States is a child. That's wrong.
updated 1:23 PM EDT, Mon September 15, 2014
Eric Liu says seeing many friends fight so hard for same-sex marriage rights made him appreciate marriage.
updated 3:38 PM EDT, Mon September 15, 2014
SEATTLE, WA - SEPTEMBER 04: NFL commissioner Roger Goodell walks the sidelines prior to the game between the Seattle Seahawks and the Green Bay Packers at CenturyLink Field on September 4, 2014 in Seattle, Washington. (Photo by Otto Greule Jr/Getty Images)
Martha Pease says the NFL commissioner shouldn't be judge and jury on player wrongdoing.
updated 5:22 PM EDT, Mon September 15, 2014
It's time for a much needed public reckoning over U.S. use of torture, argues Donald P. Gregg.
updated 12:08 PM EDT, Mon September 15, 2014
Peter Bergen says UK officials know the identity of the man who killed U.S. journalists and a British aid worker.
updated 12:20 PM EDT, Sat September 13, 2014
Joe Torre and Esta Soler say much has been achieved since a landmark anti-violence law was passed.
updated 4:55 PM EDT, Fri September 12, 2014
David Wheeler wonders: If Scotland votes to secede, can America take its place and rejoin England?
updated 6:07 PM EDT, Fri September 12, 2014
Jane Stoever: Society must grapple with a culture in which 1 in 3 teen girls and women suffer partner violence.
updated 4:36 PM EDT, Fri September 12, 2014
World-famous physicist Stephen Hawking recently said the world as we know it could be obliterated instantaneously. Meg Urry says fear not.
updated 6:11 PM EDT, Fri September 12, 2014
Bill Clinton's speech accepting the Democratic nomination for president in 1992 went through 22 drafts. But he always insisted on including a call to service.
updated 6:18 PM EDT, Fri September 12, 2014
Joe Amon asks: What turns a few cases of disease into thousands?
updated 1:21 PM EDT, Thu September 11, 2014
Sally Kohn says bombing ISIS will worsen instability in Iraq and strengthen radical ideology in terrorist groups.
updated 1:30 PM EDT, Thu September 11, 2014
Analysts weigh in on the president's plans for addressing the threat posed by the Islamic State of Iraq and Syria.
updated 9:27 AM EDT, Thu September 11, 2014
Artist Prune Nourry's project reinterprets the terracotta warriors in an exhibition about gender preference in China.
updated 9:36 AM EDT, Wed September 10, 2014
The Apple Watch is on its way. Jeff Yang asks: Are we ready to embrace wearables technology at last?
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT