- Communicate clearly and as calmly as you can as soon as un-acceptable behavior begins
- Encouraging your child to take a break from a situation is a good way to defuse high emotions
- Set aside some face time without pushing an agenda and letting your child lead the conversation
(<a href="http://www.parenting.com/?cnn=yes" target="_blank">Parenting.com</a>)When my daughter, Anna, got home from school the other day, I told her, "We've got to get you new shoes. Take a quick break, and then let's jump in the car."