Skip to main content

Qantas flights back to normal after labor dispute

From the CNN Wire Staff
updated 9:57 PM EDT, Mon October 31, 2011
STORY HIGHLIGHTS
  • NEW: Qantas says all flights are operating on time
  • NEW: The backlog of domestic passengers will be cleared by early Tuesday afternoon, the company says
  • Some 100,000 passengers were affected by the grounding of Qantas flights

Sydney (CNN) -- Australia's Qantas Airways said Tuesday its flights are back to normal after a government labor board ordered it to end a dispute with its unions that grounded the airline over the weekend.

"Qantas sincerely regrets the impact on customers of industrial action over recent months and looks forward to a rapid recovery and period of stability," the airline said in a statement.

Most international passengers were accommodated on flights Monday and overnight, while the backlog of domestic passengers is expected to be cleared by early Tuesday afternoon, said Qantas, which resumed flights on Monday.

The first planes to depart were an international flight from Sydney to Jakarta and a domestic route from Melbourne to Sydney.

Some 100,000 passengers were affected by the groundings, said Kira Reed, an airline representative.

Labor relations tribunal Fair Work Australia ordered an end to the labor dispute "to avoid significant damage to the tourism industry" after Qantas grounded its jets Saturday afternoon.

The airline grounded 447 flights and, ahead of the order to end the dispute, had announced it would lock out its unionized pilots; engineers; and ramp, baggage and catering crews effective Monday evening.

The dispute with the unions has dragged on for 14 months, the labor board said.

Qantas argued that the unions' demands would leave the airline "seriously impaired or destroyed."

The labor board gave the two sides three weeks to reach an agreement, with a possible three-week extension if talks were making progress.

The decision "provides certainty for Qantas passengers," company CEO Alan Joyce said in a statement following the decision. He apologized to passengers.

The Australian and International Pilots Association said it hoped for a "positive outcome" from the talks, calling the decision to ground the airline a "gross overreaction" to its demands. "It is a sign that the current management has lost touch with the traveling public, its workers and the basic Australian ethos of free speech," the union said in a statement.

The labor dispute involves three unions representing air and ground staff of Australia's largest domestic and international airline.

Union officials have accused Qantas of planning to outsource ground jobs at a cost of thousands of Australian jobs and of putting profits first. Pay and working conditions have also been at the center of the dispute.

Qantas, which has its headquarters in Sydney, is the second-oldest airline in the world, and marked its 90th anniversary last year.

It employs about 32,500 people and flies to more than 180 destinations worldwide, according to the company website.

CNN's Hugh Williams and Pamela Boykoff contributed to this report.

ADVERTISEMENT
Part of complete coverage on
updated 10:26 AM EST, Wed February 6, 2013
Advocates say the exam includes unnecessarily invasive and irrelevant procedures -- like a so-called "two finger" test.
updated 7:09 PM EST, Tue February 5, 2013
Supplies of food, clothing and fuel are running short in Damascus and people are going hungry as the civil war drags on.
updated 1:01 PM EST, Wed February 6, 2013
Supporters of Richard III want a reconstruction of his head to bring a human aspect to a leader portrayed as a murderous villain.
updated 10:48 AM EST, Tue February 5, 2013
Robert Fowler spent 130 days held hostage by the same al Qaeda group that was behind the Algeria massacre. He shares his experience.
updated 12:07 AM EST, Wed February 6, 2013
As "We are the World" plays, a video shows what looks like a nuclear attack on the U.S. Jim Clancy reports on a bizarre video from North Korea.
The relationship is, once again, cold enough to make Obama's much-trumpeted "reset" in Russian-U.S. relations seem thoroughly off the rails.
Ten years on, what do you think the Iraq war has changed in you, and in your country? Send us your thoughts and experiences.
updated 7:15 AM EST, Tue February 5, 2013
Musician Daniela Mercury has sold more than 12 million albums worldwide over a career span of nearly 30 years.
Photojournalist Alison Wright travelled the world to capture its many faces in her latest book, "Face to Face: Portraits of the Human Spirit."
updated 7:06 PM EST, Tue February 5, 2013
Europol claims 380 soccer matches, including top level ones, were fixed - as the scandal widens, CNN's Dan Rivers looks at how it's done.
updated 7:37 AM EST, Wed February 6, 2013
That galaxy far, far away is apparently bigger than first thought. The "Star Wars" franchise will get two spinoff movies, Disney announced.
updated 7:27 PM EDT, Fri July 25, 2014
It's an essential part of any trip, an activity we all take part in. Yet almost none of us are any good at it. Souvenir buying is too often an obligatory slog.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT