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FedEx prints free resumes

  • Story Highlights
  • Stores offer 25 copies of resumes free, including paper
  • Tuesday offer meant as chain's way of trying to help, FedEx CEO says
  • Company one of several firms to offer free services during economic downturn
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By Kara Yates and Robyn Sidersky
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ATLANTA, Georgia (CNN) -- With an economic crisis swirling and unemployment numbers climbing, one company declared Tuesday "free resume printing day."

FedEx Office offered the service at 1,600 stores nationwide.

FedEx Office offered the service at 1,600 stores nationwide.

FedEx Office offered to print 25 copies of customers' resumes free, including the resume paper, at any of its 1,600 stores nationwide.

Brian Phillips, president and CEO of the Dallas, Texas-based company, said it was the chain's way of trying to help.

"We understand that the economy has affected many people in a very profound way," Phillips said in a news release, adding, "Printing resumes is one small way we can use our resources to help those who need it."

Tiffany Antin, a first-year accounting student in an online college program and a job-seeker in Atlanta for the last year, said she was surprised by the lack of a crowd when she took advantage of the offer.

"I really expected to see the line out the door," she said.

Sheldon Griffiths, senior manager of a downtown Atlanta FedEx Office store, said lines at his store were seven people long, and although he had expected a larger crowd, he described the event as a success.

"It benefits the customers and those going through these trying times right now," Griffiths said.

Shannon Roberts, 28, said the relatively small turnout made her wonder if "maybe some people don't want to help themselves."

Roberts has been searching more than six months for full-time work in retail management. She said she's gone back to the drawing board to fix what she might be doing wrong.

"I had to go back and redo my resume," Roberts said.

She showed up with her new resume in hand Tuesday to take advantage of the free service.

"I think it's something good, they're doing something for the community to get everyone involved," she said.

At Griffiths' store, customers could seek resume-making advice before they moved on to the printing stage.

"A lot of them didn't know how to make resumes," Griffiths said. "We were able to put them on the computer and show them how to create a resume."

The company planned to offer the free service throughout Tuesday until closing, or until midnight for 24-hour stores. A FedEx Office spokeswoman said Tuesday afternoon that stores on the East Coast had seen a steady stream of customers taking advantage of the offer, and final numbers for the chain would be available later.

The company joins other corporations, including Ben & Jerry's, Starbucks, Krispy Kreme and Denny's, in offering free goods as the economy has tightened.

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