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Some Hotmail, MSN users locked out

By Jeordan Legon
CNN


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(CNN) -- Intermittent problems kept some users of Microsoft's popular MSN and Hotmail Web sites from accessing their accounts Tuesday.

"MSN Hotmail experienced limited technical difficulties affecting a small set of accounts," Microsoft said in a statement. "We apologize for the temporary service disruption and any inconvenience this may have caused a portion of our customers."

The cause of the outage was being investigated.

"Our information indicates that the majority of customers were unaffected by this disruption," the statement from Microsoft said. "We take any service outage very seriously and work to resolve all issues as rapidly as possible."

A spokeswoman for Keynote Systems, which tracks the performance of Internet backbones from the 25 largest U.S. metropolitan areas, said the company had not detected any major disruptions to MSN's service.

On its corporate site, MSN says it attracts more than 350 million unique users around the world per month.


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