Indian Airlines crew get beauty makeover
NEW DELHI, India -- Indian Airlines has recruited the services of a beauty clinic in an attempt to counter passenger claims that its cabin crew are out of shape, speak poorly and don't smile.
The Hindustan Times reports Friday that Indian Airlines (IA) is putting crews through grooming, fitness and diction courses run by Vandana Luthra Curls and Curves and All India Radio.
IA Chairman and Managing Director Sunil Arora says he is supplementing the minimal training that stewardesses receive prior to flying with a 'behavioural module.'
The workshops, being run in Hyderabad this week, teach IA crew how to behave.
Civil Aviation Minister Shahnawaz Hussain told the Hindustan Times he "wanted to emphasise fitness above everything since the normal complaint was that the crew was not in shape."
The unusual initiative has the support of the Cabin Crew Association, while some IA crew members have requested help from management to cope with stress and improve their diet.
"To date, all the management did was blame us. We definitely don't mind getting training and improving the image of air hostesses," Poonam Sadhana of the Cabin Crew Association told the newspaper.
The state-owned airline operates domestic and regional international flights with its subsidiary Alliance Air and has a staff of around 22,000.
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