ad info

 
CNN.com  technology > computing
    Editions | myCNN | Video | Audio | Headline News Brief | Feedback  

 

  Search
 
 

 
TECHNOLOGY
TOP STORIES

Consumer group: Online privacy protections fall short

Guide to a wired Super Bowl

Debate opens on making e-commerce law consistent

(MORE)

TOP STORIES

More than 11,000 killed in India quake

Mideast negotiators want to continue talks after Israeli elections

(MORE)

MARKETS
4:30pm ET, 4/16
144.70
8257.60
3.71
1394.72
10.90
879.91
 


WORLD

U.S.

POLITICS

LAW

ENTERTAINMENT

HEALTH

TRAVEL

FOOD

ARTS & STYLE



(MORE HEADLINES)
*
 
CNN Websites
Networks image


Dell: PCs, servers, storage to remain growth areas

IDG.net
Michael Dell
Michael Dell, Chairman and CEO of Dell, speaks during his keynote address at Comdex in Las Vegas  

LAS VEGAS, Nevada (IDG) -- Dell Computer Corp. is betting on the servers and storage market as a high-growth area for the near future, said Chairman and Chief Executive Officer Michael Dell in his keynote address at the Comdex trade show here Monday. The growth of high-speed Internet connections as well as the explosion of new devices for Internet access all portend a need for more server capacity, he said.

Dell predicted continued rapid growth in his company's server sales. Dell is Number 2 in the worldwide server market, he said, and one in four servers sold in the U.S. is a Dell. "We believe the same thing that happened in PCs and notebooks will happen in the server market."

 
 VIDEO
CNN's Rick Lockridge finds out what's being touted at the annual trade show

Play video
(QuickTime, Real or Windows Media)
 

His company is committed to "industry standards" such as Windows 2000 and Linux, he said. He credited non-proprietary architecture, with its high rate of innovation and low cost, with helping break open the server market, once dominated by proprietary vendors such as Sun Microsystems Inc., Silicon Graphics Inc., and Hewlett-Packard Co.

Dell said his company's "scale-to-size" servers are proving popular with customers, listing several companies, such as USAToday.com, Exxon-Mobil Corp., Nasdaq Stock Market Inc., and the U.S. Navy, which have chosen his company's servers products.

Dell predicted a growing shift from fixed to mobile computing, but said technology such as automotive and handheld devices and Web-enabled phones are a complement and not a replacement for the PC. He said Dell's customers are telling the company they prefer the idea of mobile Internet access via wireless notebook computers, using technology such as the Bluetooth and 802.11 standards as well as emerging wireless telecommunications technology such as GPRS (General Packet Radio Service), wideband CDMA (Code Division Multiple Access) and UMTS (Universal Mobile Telecommunications System). He said new Dell products, such as a C600 wireless notebook, are poised to take advantage of that trend.

MORE COMPUTING INTELLIGENCE
IDG.net   IDG.net home page
  Download free software from PCWorld.com
  ITWorld.com: The IT Problem-Solving Network
  TechInformer: The Thinking Internaut's Guide to the Tech Industry
  E-BusinessWorld
  Reviews & in-depth info at IDG.net
  Gates wows Comdex crowd with Tablet PC
  Desperately seeking Bluetooth
  Questions about computers? Let IDG.net's editors help you

"It's customers that made Dell great in the first place, and if we're smart enough and quick enough to listen to customer needs, we'll succeed," said Dell. He introduced several video segments featuring his mother interviewing people in the street about what products they want for their computing needs.

Dell said his company avoids "obsolescence" by responding to customer requests via the Dell.com Web site, which generates some $50 million a day in revenue. Taken alone, Dell.com would rank 90 on the Fortune 500 list of top companies, he said.

Dell outlined plans for further growth of the Internet platform. Over half of the company's customers use Web-based customer support -- a proportion which the company hopes to increase to over 80 percent by the end of next year, he said. Dell is increasingly using an online "resolution assistant" to diagnose problems remotely, he said, adding, "We believe we can detect and solve issues in a self-healing mode" over the Net.




RELATED STORIES:
Dell recalls dangerous laptop batteries
October 13, 2000
LinuxWorld: Dell praises Linux as server alternative
August 17, 2000
Top 15 notebook PCs
April 27, 2000
Top 10 budget PCs
April 19, 2000
Dell: We laugh at your puny Net devices
March 16, 2000

RELATED IDG.net STORIES:
Newcomers make splash at Comdex
(The Industry Standard)
Dell matches revised estimates
(IDG.net)
Microsoft, partners cast .NET toward e-business
(InfoWorld)
Dell's new PC opts for function over style
(IDG.net)
Wireless at Comdex an evolution
(Computerworld)
Apache founders hit Vegas in search of cash
(IDG.net)
Fiorina touts Nokia deal, Net services
(IDG.net)
Gates' rock fantasy at Comdex
(IDG.net)

RELATED SITES:
Dell

Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.

 Search   

Back to the top   © 2001 Cable News Network. All Rights Reserved.
Terms under which this service is provided to you.
Read our privacy guidelines.